We use Paypal for secure checkout where you can also use your credit or debit card.
We ship USPS priority and first class within the United States with tracking and delivery confirmation. Please make sure your address is up to date.
We mostly do not ship to countries outside of the US due to issues with lost packages, customs, insurance and misunderstandings. You can ask. If we do agree to ship to your country you will be responsible for any fees, taxes, or other inpost due on your end. We don't know how long it takes for a package to arrive at your location. If you ask us to ship internationally it is at your risk. We cannot be responsible for lost or stolen items or packages that get hung up in customs. You need to be familiar with customs rules, regulations, restrictions and prohibitions in your country. We will send you a paypal invoice to cover the extra shipping cost.
Please allow three to four weeks to ship made to order items. You will not receive the piece you see in the pictures, we will make one similar for you. All of the ides we use are unique and one of a kind. The color and texture of each hide will vary. Leather hides are a product of nature, blemishes and scars are part of the natural character of the leather. From time to time a particular color of leather may become temporarily unavailable. You may choose a different color from any of the listing you see in our store. Because each hide is different and unique the lids and overlays on the handbags and totes will not be exactly the same as the made to order picture. No two bags are ever the same. We will do our best to accommodate what you have chosen. If you see an item and would like it in a different color, size or style, please contact us. We make many things not offered here. We can work with your ideas.
If you are not happy with your purchase you may return it in it's original condition within seven days of delivery and we will make another one for you. Our top priority is that you are happy with your purchase.